(818) 287-8507

(800) 730-8558

info@proactivebc.com

14500 Roscoe Blvd, 4th Floor, Panorama City, CA, 91402

Privacy Policy

ProActive Billing & Consulting Agency is committed to protecting your privacy. This policy outlines how we collect, use, and share your personal information.

Collection of Information:

We collect personal data, including names, email addresses, and phone numbers, through website sign-up forms and service requests. This includes data provided for SMS notifications such as payment reminders and account updates.

Use of Information:

The personal information we collect is used to deliver services such as billing notifications, payment confirmations, and appointment reminders via SMS. Your information is not used for any other purpose without your consent.

Sharing of Information:

We do not share phone numbers or SMS consent data with third-party marketers. Phone numbers are only shared with SMS providers responsible for delivering messages on our behalf. These providers are bound by confidentiality agreements.

Your Rights:

You may opt-out of SMS notifications at any time by replying STOP to any SMS message. For assistance or to update your information, please contact us at info@proactivebc.com.

SMS Terms of Service:

  • Types of SMS Communication: if you have consented to receive text messages from Proactive Billing & Consulting, you may receive SMS communicatios related to the following:
    • account-related notifications, such as billing reminders, payment confirmation, and overdue balance alerts.
    • customer service texts messages, such as confirming or reschedulig of appointments.
  • Standard messaging disclosures:
    • Messaging frequency may vary.
    • Message and data rates may apply.
    • You Can opt out at anytime by texting “STOP”.
    • For assistance, text “HELP” or visit our Privacy Policy and Terms of Service.